Privacy Policy
Privacy Policy of Simoranci
Simoranci is dedicated to respecting your privacy and is dedicated also to transparency regarding the ways in which we collect, use, as well as protect your information when you visit our website or order through us. In this policy, we explain in detail the kinds of personal information we collect and why we collect it, how we handle it for your safety and enjoyment while at our site.
What Information Do We Gather
In case we exchange e-mails with our website, we gather from time to time personal data including contact information that may be necessary to complete your orders or enhance your experience. Such may include the following:
1.Contact Information
For instance, in the course of ordering, we may ask for your name, telephone number, delivery address, and e-mail. We will use this data to ensure that your order will be delivered on time and also to keep communicating with you about updates or queries related to your purchase.
2.Web Site Usage Data
We collect basic information about how you navigate through our website, including which pages you go to, how long a person has spent on a particular page, and what led a person to our site. These would improve the functionality of the website by tailoring it to your preferences for an improved experience. Such information would be collected via cookies, and you can find details about the same in our Cookies Policy.
3.Order History
We keep a record of the cakes ordered from us so that if you have any questions or want to reorder your favorite cake, we can do our optimal to be helpful to you.
Why Do We Gather This Information
We collect and use personal information to provide you with the service you expect from us. This information is necessary for:
- Processing and delivering your orders
- Updating you about your order status
- Responding to any question or concern you may have
- Tailoring your experience at our website
- We find ways to better our website and service by information given to us through you
We only collect the data that we require and never collect extra details.
How Do We Safeguard Your Information
We regard the protection of your personal information as very important at Simoranci. Therefore, we have implemented measures to protect our company's data against unauthorized access and also against theft or other forms of misuse. This includes safe data storage and ensuring that only members of our team can access your data for the purpose of fulfilling your orders. We do not provide third parties with access to your data unless it's absolutely necessary in delivering your cakes (for example, delivery service) or required by law.
Payment Information
Simoranci is a cash-only business, so we will never store any payment card information. We are advocates of a simple transaction process and, through that, your pecuniary information is kept confidential because all transactions will occur in person and at the time of delivery.
Your Rights
You have a right to access, correct, or delete any information that we may have about you. If you want to update or have concerns regarding our use of your data, please contact us via email at [email protected]. We will expedite actions on your requests and make sure that your data is handled in a manner that respects your privacy.
Variations in Our Privacy Policy
This Privacy Policy may be modified at any time to reflect changes to our practices or to comply with legal requirements. In cases of significant changes to our practices, we will post those here, so you're always aware of how we protect your information. Check back on this page regularly for the latest information.
